Thank you very much for visiting our website. This Privacy Policy lets you know how we use personal information collected on this site. Please read this Privacy Policy before using the site or submitting any personal information. By using this website, you are accepting the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going-forward, not a retroactive basis. You are encouraged to review this Privacy Policy whenever you visit our website to make sure that you understand how any personal information you provide will be used.
Please note that the privacy practices set forth in this Privacy Policy are for this website only. If you link to other websites, please review the privacy policies posted on those websites.
Types of Personal Information We Collect
The categories and sources of personal information we have been collecting and using within the past twelve (12) months are as follows:
Customer Data
- Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers
- Commercial information, including shipping and billing address, credit/debit card details (processed securely; we do not store full card numbers), customer service inquiries, review submissions, email preferences, products or services purchased, obtained or considered, or other purchasing or consumption histories or tendencies
- Internet or other electronic network activity information, including information regarding a data subject's interaction with a website, or usage histories of our products or services (such as text, logos, and design files uploaded during the stamp customization process)
Inquiry Data
- Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers
- Internet or other electronic network activity information, including information regarding a data subject's interaction with a website or app
Website Visitor Data
- Identifiers such as online identifier, internet protocol address, or other similar identifiers
- Internet or other electronic network activity information, including browser type, operating system, pages visited, time on site, browsing history, search history, and information regarding a data subject's interaction with a website, app, or advertisement
- Inferences drawn from the above information to create a profile about a data subject reflecting their preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
The sources of personal information collected by us shall be as follows:
- Information provided by you: This includes information about you that you give us by filling in forms or communicating with us, whether face-to-face, by phone, e-mail or otherwise.
- Information we collect or generate about you: This includes data from and about you which is collected or generated through automated technologies or interactions, such as cookies and similar technologies.
- Information collected by us when you use the services: We also collect your personal information from third-party service providers, agencies, or other publicly available sources where applicable.
Purposes for Processing of Personal Information
Our purposes for processing your personal information are as follows:
- To accept applications for the purchase of our products and services offered by us, and to respond to such applications;
- To confirm the purchase of our products and services, and the billing or payment regarding our products and services;
- To provide our products and services;
- To allow customers to view, change, or delete their own registered information, and to view the status of their use of our products and services;
- To respond to inquiries from customers;
- To communicate and provide information on various matters related to the services, such as maintenance and changes to our products and services;
- To prevent unauthorized use of our products and services, and to ensure their security;
- To improve and upgrade our products and services, and to develop new products and services;
- To verify the identity of customers; and
- To send e-mails or distribute advertisements regarding new features, updates, and campaigns for our products and services that you are using, as well as information on products and services offered by us and our affiliated third parties.
Disclosure of Your Personal Information
We have disclosed personal information to the following parties for business purposes within the past twelve (12) months:
- Our Group Companies: We disclose the personal information listed in "Types of Personal Information We Collect" above to our group companies for the purposes of use described in "Purposes for Processing of Personal Information" above.
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Service Providers / Professional Advisors: We disclose the above personal information to the following categories of service providers and professional advisors for the above-listed purposes of use:
- Infrastructure and IT service providers;
- Marketing, advertising and communications agencies;
- Credit reference agencies and payment service providers; and
- Accounting auditors and various advisers.
We have not shared or sold any personal information to other third parties in the past twelve (12) months.
Children's Data
Our website is not intended for use by children under the age of 13. If the personal information we collect is found to contain the information of any children under the age of 13, we will immediately delete such personal information. We do not have any actual knowledge that we are selling or sharing, or have sold or shared, the personal information of any persons between 13 and 16 years of age; however, if we plan to do so in the future, the selling or sharing of such personal information will not be done unless the consumers between 13 and 16 years of age have affirmatively authorized the same.
International Data Transfer
Please note that your personal information may be transferred to and processed in countries other than your country of residence, including the United States and Canada, where our e-commerce platform (Shopify) and certain service providers operate. These countries may have different data protection laws than your jurisdiction. We take appropriate steps to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.
Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for site function (cart, checkout, login)
- Analytics Cookies: To understand how visitors use our site (Google Analytics)
- Marketing Cookies: To deliver relevant advertisements (Google Ads)
You can manage your preferences through the cookie banner displayed on your first visit, or through your browser settings.
CCPA / CPRA California Privacy Compliance
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Right to Know about Personal Information Collected, Disclosed, or Sold
You have the right to request that we disclose the following data to you regarding our collection of your personal information:
- Categories of personal information we collect about you;
- Categories of sources of collection;
- Business or commercial purposes for collecting, sharing or selling personal information;
- Categories of third parties to which we disclose personal information; and
- Specific personal information we collect about you.
Right to Request Deletion of Personal Information
You have the right to request that we delete any of your personal information that we have collected from you. Please note that such right is subject to certain exceptions under applicable law. When we decide to maintain your personal information after your request, we will inform you of the exception applied to your case.
Right to Correct Inaccurate Personal Information
You have the right to request that we correct any inaccurate personal information that we maintain about you.
Right to Opt-Out of the Sale or Sharing of Personal Information
You have the right to opt-out of the sale or sharing of any personal information collected about you.
Right to Limit Use and Disclosure of Sensitive Personal Information
You have the right to instruct us to limit the use of your sensitive personal information to the extent necessary for the performance and provision of the product or service, as reasonably expected by an average consumer seeking such product or service, within the scope of the appropriate purposes, and to request that we do not use or disclose it beyond this scope.
Right to Non-Discrimination for Exercising Your Rights
We do not discriminate against you due to the exercise of any of your rights under the CCPA.
You also have the right to lodge a complaint with the local personal information protection regulatory authority in accordance with applicable laws if you believe that we have not complied with applicable personal information protection laws.
To submit a request, please contact us at info@ShachihataUSA.com or call 800-541-9719 x. 1. We will verify your identity and respond within 45 days.
Note: Shopify has built-in tools under Settings > Customer Privacy to manage data access and deletion requests.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our products and services, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements. When your personal information is no longer needed for these purposes, we securely delete or anonymize it. If you would like to request the deletion of your data, please contact us at info@ShachihataUSA.com.
Third-Party Services
We use the following third-party services to operate our store and improve your experience:
- Shopify — e-commerce platform (orders, payments, customer accounts)
- Klaviyo — email marketing (email address, name, purchase history)
- Judge.me — product reviews (name, email, review content)
- Google Analytics (GA4) — website analytics (browsing behavior, device info, pages visited)
- Google Shopping / Ads — advertising (browsing and purchase data for targeting)
- Shopify Payments / PayPal / Amazon Pay — payment processing (card details processed securely; we do not store full card numbers)
- UserWay — accessibility widget (anonymized usage data)
Each provider has their own privacy policy, and we only share the minimum information necessary for each service to function.
This list will be finalized once all apps are installed, but it covers the confirmed core stack.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Privacy Contact Information
If you have any questions, concerns, or comments about our Privacy Policy, you may contact us using the information below:
By E-Mail: customerservice@xstamper.com
Shachihata Inc. (U.S.A.)
20775 S. Western Avenue, Suite 105
Torrance, CA 90501
By Phone: (800) 541-9719 x. 1
We reserve the right to make changes to this Privacy Policy. Any changes to this Privacy Policy will be posted.
This Privacy Policy was last updated on [Month, Date], 2026.